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URL: http://workline.hu/allasok/diakmunka/helpdesk-with-english-knowledge/96644 Elrejtés
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MIND-DIÁK SZÖVETKEZET
MIND-DIÁK SZÖVETKEZET
If you think student jobs, you should remember Mind-Diák! Our student agency is growing continuously because of the thousands of  students' diligence and talent. We offer job in many international and interior company so all of our employees can find the most suitable position for themselves.  
 
Join us! 

 

Cégbemutató

 

The purpose of this position is to provide telephone assistance to customers as part our contract with one of Europe’s largest low fare’s airline. The successful candidate will be hard working, energetic, self-motivated with a natural ability in problem solving while maintain an enthusiastic and committed attitude. 

 

Feladatok

 

  • handle up to 120 inbound calls per day
  • chat training will be provided 2-3 weeks after the first work day where the agents have to handle 5 chats at the same (starting from 3 and increasing gradually)
  • process flight reservations
  • efficiently answer customer queries
  • resolve customer complaints
  • organise special needs assistance for passengers with reduced mobility
  • handle inquiries via chat / chat ticket / mail manager (e-mail)

 

Elvárások

 

  • full-time student relationship
  • fluent in written and verbal English
  • excellent telephone manner
  • customer focused and excellent customer care skills
  • effective written and oral communication skills
  • effective organisational skills
  • good attention to detail
  • proactive attitude
  • flexibility and ability to adapt to change quickly

 

 

 

Working time

 

  • Monday to Friday 8.00-20.00
  • Saturday 10.00-19.00
  • Sunday 10.00-18.00
  • 24h / week 
  • the work will starts with 2 weeks of training in December, with classes in the morning 8.00-14.00 or in the afternoon 14.00-20.00

 

Előnyök

 

  • fluent in a second European language
  • previous customer service experience in an English speaking environment

 

What We Offer

 

  • hourly rate
  • gross wage 756 HUF/hrs
  • training (2 weeks of training)
  • long – term and reliable relationship
  • those agents whose performance is outstanding will receive incentive and will have the possibilities to move forward and become: Supervisor, trainer etc
     

 

Applications

 

We are waitng for your application after registrations in our website and upload your English CV.

Join us on Facebook too!

https://www.minddiak.hu/helpdesk-with-english-knowledge-nyiregyhaza-24610

 

Kapcsolattartó:

Seprényi Renáta
nyiregyhaza@minddiak.hu

 

Részletek:

 

Szakterület Szolgáltatás/Ügyfélszolgálat/Vevőszolgálat
Munkakör Helpdesk (with English knowledge)
Tervezett kezdés dátuma 2017 december
Szükséges nyelvismeret angol szóban: felsőfok írásban: felsőfok
angol szóban: középfok írásban: középfok

 

Információ (Hivatkozzon a Workline-ra!)

Pozíció:

Helpdesk (with English knowledge)

Munkavégzés helye: Szabolcs-Szatmár-Bereg megye / Nyíregyháza
Hirdető:
MIND-DIÁK SZÖVETKEZET
MIND-DIÁK SZÖVETKEZET
Munkaidő: Teljes Munkaidő
Kategória: Diákmunka / Szakmai gyakorlat
Ügyfélszolgálat / Recepció / Vevőszolgálat