Cégleírás / Organisation / Department
Our partner, Alpha FMC is bringing their impressive UK success story to Hungary, building a brand-new Global Business Center in Budapest. They are looking for an Application Support Engineer to maintain and enhance core enterprise platforms, with a primary focus on the HR (Workday) ecosystem. They offer a unique environment that prioritizes an inclusive culture and service excellence from day one. In this role, you will help ensure smooth day-to-day operations and resolve issues efficiently within a collaborative, supportive, and social international team. It is a rare chance to join a community that values teamwork, celebrates success, and genuinely enjoys working together to build a fresh operation.
Elvárások / Requirements
Requirements
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Must have Workday HCM Core knowledge and hands-on experience supporting Workday environments.
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Strong understanding of Workday configuration, security, and data management.
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Experience with SaaS enterprise applications and integrations (APIs, data flows).
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Familiarity with ticketing systems (e.g., Jira, ServiceNow) and ITIL-aligned support processes.
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Strong communication and stakeholder management skills, with the ability to translate technical issues for business users.
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Good to have: Other Workday certifications (e.g., Payroll, Recruiting, Talent & Performance, Integration) or a Bachelor’s degree in IT/Computer Science.
Amit kínálunk / Offer
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Platform Support: Provide Level 1, 2, and 3 support for Workday and other SaaS applications, troubleshooting configuration and integration issues.
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Incident Resolution: Manage incidents, service requests, and system alerts within SLAs, performing root-cause analysis on recurring issues.
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User Management: Support user onboarding, maintain access and permission structures, and perform regular audits of security settings.
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Upgrades & Maintenance: Assist with Workday patching, application upgrades, and coordinate UAT cycles with business teams.
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Data & Compliance: Support data quality initiatives, assist with integration monitoring, and ensure application changes follow IT governance and compliance frameworks.
Kapcsolattartó / Information
Why Join Us in Budapest?
Financial Rewards & Security
- Performance-Based Bonus
- Cafeteria
- Pension Contribution
- Life Insurance
Flexibility & Modern Workstyle
- Hybrid Model: Enjoy the best of both worlds with a flexible schedule (usually 2-3 days in the office).
- Home Office Support
- Work from Abroad: Work from another country for up to 20 days per year to better sync your travel plans with your career.
Health & Wellbeing
- Private Health Insurance
- Mental Health Support
- Inclusive Care: Dedicated support for special needs, including workplace accessibility and specific health considerations.
Family-Friendly Culture
- Enhanced Parental Leave: They top up state benefits to ensure 100% of your base salary for 20 weeks of maternity leave and 2 weeks of paternity leave.
- Fertility Treatment Support
Growth & Connection
- Access to extensive internal and external training programs to fuel your growth.
- Enjoy a generous budget for team-building events and social activities.
