IT SAP Domain Expert állás Budapest

Feladatok

Be responsible for the below tasks related to your SAP module(s):

User Support

• Ensure Support request and incidents are properly managed by the AMS external partner within defined SLA
  
• Monitor and efficiently manage the Service Now queue IT for all assigned cases
  
• Qualify the incidents, resolve them or transmit them to the AMS Partner
  
• Provide technical and functional support to users
  
• Ensure end user satisfaction
  

Management of the Platforms

• Ensure applications and systems remain in a compliant state by processing change control requests
  
• Qualify enhancement requests with the business stakeholders and produce or approve a user story or functional specification before implementation
  
• Work closely with the Functional and/or Development team to build functional and/or technical solutions as per the business requirement
  
• Establish CAB and regular meetings with business & IT stakeholders to manage platform activity
  
• Manage application releases
  

Interactions with the suppliers

• Serve as the main point of contact between business users and the AMS Partner and the Application supplier
  
• Collaborate with the AMS Partner and application supplier to ensure effective technical and functional maintenance of the platform
  

Training and Documentation

• Organize training sessions for key users to maximize the use of the application
  
• Ensure the documentation of the applications including requirement and/or design specifications, test plans, technical evaluation and quality risk assessments are up to date
  

Continuous Improvement

• Analyze the use of the platform and identify opportunities for improvement
  
• Provide leadership during the full lifecycle and ensure adoption and adequate uses of the solution.
  
• Participate in projects to integrate new features in collaboration with the suppliers, users and peers (Enterprise Architects, other solution architects, technical architects…) to review solution design and/or introduction of new technology to ensure compliance with company standards
  

Elvárások

• Academic background: Computer Sciences, System Analysis, Engineering, Business school or similar areas.
  
• Bachelor’s degree or higher / equivalent degree
  
• At least 5 years work experiences as SAP PP consultant.
  
• Successful and significant experience in SAP deployment in industrial plants.
  
• Knowledge of Business processes related to the SAP module.
  
• Fluent in English and Hungarian (writing, speaking and effective communication internationally)
  
• Good communication and problem-solving skills
  
• Ability to co-operate, to work in a team.
  
• Ability to understand the business, customer oriented.
  

Amit ajánlunk

• According to the company's Cafeteria policy, gross 600,000 HUF/year (also during the probationary period)
  
• Company bonus (average 8% of the annual salary)
  
• Annual medical check at the Buda Health Center, for which we provide 1 paid day off
  
• Sports facilities (sauna, fitness room)
  
• Collective life and accident insurance
  
• Voluntary pension fund membership (supplemented with employer contribution)
  
• Free parking
  
• Office massage
  

Jelentkezés

Kérjük, pályázati anyagát töltse fel a JELENTKEZEM gombra kattintva!