Are you looking for a challenging opportunity in a multinational environment? We are looking for a Customer Service Manager with extensive customer service background and people management experience.
- Academic degree
-8+ years of customer service experience
-5+ years of leadership experience in a multinational, SSC environment
-high level of English language knowledge
-open for new ideas and constantly looking for improvements
-ability to lead people
-good problem solving skills
-to lead a team of customer support
-good understanding of the relevant processes and business requirements
-drive process optimization and improvements
-people management task for the team members
-perform a high standard of customer relationship management
-to lead a team of customer support
-good understanding of the relevant processes and business requirements
-drive process optimization and improvements
-people management task for the team members
-perform a high standard of customer relationship management