Bevezető
Do you speak Dutch? Are you interested in the world of Technical Support? – Then this is your opportunity! Join our partner’s team as a Technical Support Analyst!
Feladatok
Providing customer support via phone, chat, and email
Sharing product information and handling order-related inquiries
Identifying and resolving hardware and software issues
Managing complaints and improving customer satisfaction
Escalating complex cases to the appropriate internal teams
Complying with data protection and security regulations
Maintaining positive and cooperative communication within the team and with customers
Elvárások
Minimum secondary education
Confident Dutch (C1) and English (B2) language skills, both spoken and written
Experience in a BPO (customer service) environment
Customer-focused attitude with strong communication skills
Basic IT knowledge (e.g., MS Office, WLAN, Bluetooth)
Accuracy, reliability, and ability to work independently
Rövid leírás
Higher education degree
Technical interest or experience
Amit partnerünk kínál
Competitive salary and cafeteria benefits
Paid training and a modern office environment in Debrecen
Team-building activities and a supportive international community
Long-term development opportunities
