An Italian-speaking Service Desk Agent role is open at our client who is prestigious multinational company, operating in Budapest.
Main Responsibilities
- Provide remote support through different channels such as telephone, email, or chat.
- Support our top customers using your specific language skills.
- Troubleshoot IT-related issues and handle customer requests.
- Take part in different projects
- Communicate and pre-qualify on complex issues
Requirements
- 0.5-3 years of experience in Technical Support / Service Desk position
- Fluency in English and Italian
- MS office skills
- Ability to organize own and other’s workload
- Excellent interpersonal and communication skills
The company can offer
- Competitive salary with compensation benefit package (Széchenyi Recreation Card, mutual aid fund, targeted health fund, pension fund, language course)
- Dynamic, international work environment
- Home office opportunity
- Chance to grow professionally in the field of finance within a multinational environment
- Flexible way of working according to the remote policy
- Employee discounts program at various contracted partners
- Career development opportunity
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to mvirag@hays.hu now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
