|On behalf of our client we are looking for an IPT Technical Professional for Budapest or Debrecen.||Feladatkör, felelősségek:||— Working standalone and in team as part of managed projects on incoming customer requests using defined processes for provisioning|
— Dealing with (create, cease, modify) Site related configuration and user device profile related configurable settings.
— Identifying possible issues and recommending changes to improve reliability, performance of the service.
— Attending customer calls when appropriate.
— Providing 3rd line support for reported incidents, including troubleshooting, diagnostics and implementing resolution.
— Troubleshooting and consultancy to service desk, problem management, technical design team and project management
— Constructively working together, sharing ideas and knowledge, training junior team members and being coached by senior team members
— Keeping up to date with the latest development of communications technologies, in particular where related to Cisco and Avaya
|A munkakör betöltéséhez|
|— Ability to find root causes of problems and to focus on their quick and efficient solution|
— At least 2-3 years in tele/data communications environment
— Good knowledge of Cisco products, Avaya knowledge is an advantage
— Solid understanding of telecommunication principles, voice and IP Telephony solutions and protocols
— UCS / VMWARE, ESXi, vCSA / VGW knowledge with call protocols / UC architecture including apps / UCCX / UCCE / Skype for Business
— CCNA / CCNP Collaboration / ITIL knowledge is a must, certification is an advantage
|Nyelvtudás:||Fluent English||A megbízó cég profilja:||Our partner company is a leading global telecommunication company.|
They can offer:
— Competetive salary package
— Flexible home office opportunity
— Carreer development opportunity
— Multinational environment
|Egyéb:||By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval. For a more detailed view of our data security terms and to accept all of our terms and conditions please visit the link here: http://www.pbs-job.hu/?pagetype=data_protection&menu_block=for_employees |