The Happy Desk Manager position is a key part of the overall success of the BNBNMORE operation.
Often, this is the first and last person a guest comes in contact with.
• Greet guests in a friendly manner and follow check in procedures
• Take payments and post accurately to guest accounts
• Follow set polices regarding cash handling
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Handle incoming telephone calls and other guest communication in a discreet fashion
• Accurately communicate with other shifts regarding issues arising from day to day Operations
Happy Guests Manager works fulfilling customer service and administrative roles. They welcome and orient new guests and make sure they settle fine in their accommodations.
He works to ensure an organized and friendly stay in Budapest for all our guests.
It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised.