Array
(
    [0] => Array
        (
            [Munkak] => Array
                (
                    [id] => 136783
                    [pozicio] => 
                    [leiras] =>  What you’ll be doing: 

– Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
– Handling end-user calls and web queries via tools, phone and email
– Documentation and precise administration, logging of calls on the ticketing tool
– Delegation of problems which cannot be resolved on first level to the competent Level 2 teams
– Keep the user informed, own and follow-up ongoing cases
– Maintaining and improving customer satisfaction level

What you need to have:

– Advanced or native in DUTCH language and you have upper-intermediate English language skills
– Experienced in any customer service – experience gained in IT Help Desk/ customer support role is an advantage but NOT a MUST
– A university graduate – fresh graduates are welcome!
– You have willing-to-learn attitude & customer focus mindset
– Excellent communication skills – both written and spoken
– Flexible, multitasking, dynamic personality, team player attitude
– You have logical thinking, good problem solving skills
– Open for working in shifts

What we offer:

– Competitive salary package + Annual bonus system + Cafeteria package
– In-house trainings
– Company insurance
– Language course reimbursement
– Free medical services (Medicover)
– All You can Move Sportpass + other discount fitness options
– Home office option from Hungary

[leiras_rovid] => On behalf of our multinational partner, we are searching for candidates for the following position: Dutch Speaking Service Desk Representative. [cim] => DUTCH Speaking Service Desk Representative (PE-10117) [bersav] => [hely] => Budapest [hely_id] => 1 [telepules] => [munkaido] => Nincs meghatározva [hits] => 0 [url] => [email] => Dora.Kerezsi@jobsgarden.hu [email_lathato] => 0 [telefon] => [ismerteto] => [premium] => 0 [logo] => [hirdeto] => [kapcsolattarto] => [aktiv] => 1 [lejart] => 0 [belso] => 1 [feladas_datum] => 2020-11-19 10:50:26 [lekeres_datum] => 2020-11-19 10:50:26 [premium_datum] => 0000-00-00 00:00:00 [lejarat_datum] => 0000-00-00 00:00:00 [munkaoldal_id] => 0 [munkaado_id] => 50047 [kulso_id] => a0f3b00001c710pear [iframe] => [self_id] => [stat_view_num] => 8 [direct_link] => [kompetenciak] => ) [Munkaltatok] => Array ( [id] => 50047 [munkak_num] => 137 [jelentkezes_num] => 2 [cegnev] => Jobsgarden Kft. [weboldal] => https://www.jobsgarden.hu/ [telefonszam] => 709779904 [szamlazasicim] => - ) [Munka_kliensek] => Array ( [id] => 50047 [vezeteknev] => Laczkó [keresztnev] => Hajnalka [felhasznalonev] => worklinejobsgarden [jelszo] => 7f6a51de3bcd368c29f7b0e93c2ad98c [email] => Hajnalka.Laczko@jobsgarden.hu [tipus] => 2 [ipaddress] => 178.48.26.193 [datum] => 2020-05-04 09:28:56 [bejelentkezes_datum] => 2020-05-04 09:28:56 [hirlevel_datum] => 2020-05-04 09:28:56 [updated_at] => 0000-00-00 00:00:00 [bounce] => ) ) )