Technical Account Manager állás Budapest

Feladatok:

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  Managing key account clients E2E activities after sales, providing key service activities, including on-boarding, migration projects, training, updates and upgrades, issues tackling follow up, etc.

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  Complete the required actions of the key accounts, including but not limited to customer service report, customer visit, customer resource usage analysis, and optimization suggestions

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  Provide key service go-live assurance, service migration support, and customer enablement

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  Follow project management, from initiation to execution and implementation

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  Manage the issues and requirements raised by key accounts, frontline personnel, and service managers of cloud

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  Regularly collect, identify, and review key requirements, ensure implementation

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  Cooperate with related departments

Elvárások:

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  University degree

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  Very good English skills

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  Knowledge of cloud services

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  Project management methodologies (PMP, prince2, agile-scrum and waterfall)

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  SDLC, Devops, CICD, QA and other development methodologies

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  5 years of O&M, delivery, or development experience in the IT/CT industry

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  2 years of experience in public cloud O&M or VIP customer service

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  1 year experience in product requirement analysis, requirement management, and product development

Amit kínálunk:

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  Competitive salary package

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  Monthly meal allowance (SZÉP card)

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  Monthly transportation season ticket or allowance

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  Medical assurance at Medicover

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  A professional career in one of the leading multinational telecommunication company

Egyéb:

Adatvédelem:

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